Expedia Rewards™ Terms and Conditions

The Expedia Rewards program ("Program") is offered to Expedia.com customers at the sole discretion of Expedia, Inc., and is open only to individuals who are eighteen (18) years of age and older, have a valid email address, and have enrolled in the Program ("Member(s)"). By participating in the Program, Members can earn Expedia Points ("Expedia Points" or "Points") for booking and completing eligible travel through Expedia and redeem available Points for certain travel rewards, subject to these Terms and Conditions and the availability of eligible travel and reward items. The terms "you" and "your" throughout these Terms and Conditions refer to any Member and any customer eligible to participate in the Program. Membership in Expedia Rewards is void if prohibited by law in the country of the Member's residence.

Expedia may modify any of the Terms and Conditions governing the Program—including, but not limited to, the rules for earning and redeeming Expedia Points, the expiration policy for Points and the products and services on which Points may be earned and redeemed—at any time, with or without notice, even though these changes may affect your ability to use any Points or benefits you have already earned.

The Program has no predetermined termination date and may continue until such time as Expedia decides to terminate the Program. Expedia may terminate the Program at any time. Upon termination, you will have ninety (90) days from the date Program termination is announced to use available Expedia Points remaining in your account. After that date, any Points will be forfeited without compensation.

Your continued participation in the Program constitutes your acceptance of any changes to these Terms and Conditions. You are responsible for remaining knowledgeable as to any changes that Expedia may make to these Terms and Conditions. The most current version of these Terms and Conditions will be available on the website at www.expedia.com/rewards and will supersede all previous versions of these Terms and Conditions.

Expedia makes no guarantees, warranties, or representations of any kind concerning the Program. Expedia Rewards Point earning and rewards redemptions are void where prohibited by applicable federal, state, or local laws or regulations and are subject to change as may be necessary to comply with such laws or regulations. You release Expedia and its affiliates and partners from all liability regarding the earning, redemption, and use of Expedia Points, including any rewards that, after receipt, may be lost, stolen, or destroyed. Expedia suppliers are in no way affiliated with or responsible for Expedia Rewards Program administration.

Enrollment

You must have an account on Expedia.com in order to enroll in Expedia Rewards. Upon enrollment, you will be issued a Rewards ID number that is linked to your Expedia account ("Rewards Account"). To earn Expedia Points for a booking on Expedia, you must have a valid Rewards Account and be signed in to your Rewards Account at time of booking. No Points will be earned for bookings made on Expedia.com where you are not signed in to your Rewards Account.

You must be an enrolled Member of Expedia Rewards prior to making a booking in order to earn Points for any eligible travel. If you enroll in Expedia Rewards after booking but before travel is completed, Points will not accrue on that booking.

As an enrolled Member of the Program, you will receive regular account servicing updates by email. Members may opt out of participation in the Program from the Rewards Summary page within My Account on Expedia.com. Your ability to earn and redeem Expedia Points will be suspended after you opt out. If you opt out of Program participation, you will no longer have access to your account statement information, no Expedia Points will accumulate on future bookings, and any accumulated Expedia Points will be unavailable for redemption. Any Points in your Rewards Account at the time of opting out will remain subject to the standard Points expiration rules and policies.

Earning Points

You must be signed in to your Rewards Account prior to completing an eligible booking in order to earn Points for that booking. Points will be awarded only to the owner of the Rewards Account through which any eligible booking is made. Additional individuals named as travelers on the itinerary will not earn Points. If booking a trip for another individual as a travel arranger using the Arranger Settings in your Expedia account, the individual's account you are using to book the travel will earn Points for the eligible booking only if their Expedia account is enrolled in the Program and they have an active Rewards Account.

After making an eligible booking, the anticipated amount of Expedia Points to be awarded will be held in pending status until thirty (30) days after travel is complete. Pending Expedia Points are not available for redemption usage. Thirty (30) days after completion of travel, Points will move from pending to available status. Once in available status, Expedia Points are eligible to be used by the Member for redemption purposes. The amount of pending Expedia Points calculated at the time of booking is based on the details of the itinerary booked. Changes or cancellations to the booked itinerary may result in differences between the estimated amount of pending Points calculated and the ultimate amount of Points that post to the Member's Rewards Account for that itinerary. No Expedia Points will be earned for change or cancellation fees imposed by suppliers.

Expedia reserves the right to rescind at any time any pending or available Expedia Points that were earned or awarded for unused travel items. Expedia Points will be rescinded in cases where a Member receives a refund, from either Expedia or a travel supplier or vendor.

Expedia has the right to monitor all Member Rewards Account activity. If your Rewards Account shows signs of fraud, abuse, or suspicious activity, Expedia may close or freeze your Rewards Account immediately, and you may lose your accrued Expedia Points. If you have conducted any fraudulent activity, Expedia reserves the right to take any necessary legal action and may have grounds to confiscate any rewards redeemed as a result of such activity. In addition, you may be liable for monetary losses to Expedia, including litigation costs and damages, and you will not be allowed to participate in Expedia Rewards in the future. Bookings discovered to be fraudulent will have their Expedia Points rescinded, and the Rewards Account associated with such fraudulent bookings will be frozen from further Rewards Point earning or redemption activity. To contest freezing of an account or the rescinding of Expedia Points, please call 1-800-EXPEDIA (1-800-397-3342).

If your Rewards Account does not represent the correct number of Expedia Points that you should have been awarded as determined by Expedia, Expedia reserves the right to adjust your Point balance. If you believe your Rewards Account has been the subject of any suspicious activity, please contact the Expedia Service Center immediately. If it is determined you have been the victim of a fraud, the Points you have earned will be transferred to a new Rewards Account.

Rewards Point accumulation, redemption, and expiration status can be accessed on your Rewards Summary, which is available online at Expedia.com within the My Account section. Expedia Points and rewards have no cash value. Expedia Points may not be assigned, sold, transferred, and/or pledged to any third party. You have no property rights or other legal interests in Expedia Points. You are responsible for any personal tax liability that may be related to participation in Expedia Rewards and redemption of any rewards.

If a Member believes he or she did not receive the correct amount of Expedia Points for a booking, the Member must contact Expedia Customer Service at 1-800-EXPEDIA (1-800-397-3342) within 90 days from the travel end date. Expedia will make the final determination as to whether Points adjustments of any kind are justified for the travel in question. In no event will any Expedia Points manually be moved from pending to available status sooner than thirty (30) days after completion of travel.

Travel Items Eligible for Earning Expedia Points

Earn one Expedia Point for every two U.S. dollars actually spent on the following eligible travel items booked through Expedia.com when signed in to your Rewards Account:

• Flights

Earn one Expedia Point for every U.S. dollar actually spent on the following eligible travel items booked through Expedia.com when signed in to your Rewards Account:

• Hotels
• Activities and services
• Flight + Car booked via vacation packages tab

Earn two Expedia Points for every U.S. dollar actually spent on the following eligible travel items booked via the "Vacation Packages" tab on Expedia when signed in to your Rewards Account:

• Hotel + Air vacation packages
• Hotel + Car vacation packages
• Hotel + Air + Car vacation packages
• Hotel + Air + Activities vacation packages
• Hotel + Car + Activities vacation packages
• Hotel + Air + Car + Activities vacation packages

Exclusions

The following travel items are not eligible to earn Expedia Points:

• Stand-alone rental cars
• Cruises

Bonus Point Offers

From time to time, Expedia may offer opportunities to earn bonus Expedia Points. All applicable terms and conditions associated with the specific bonus offer must be met in order to earn bonus Expedia Points for your booked and completed travel. Bonus Expedia Points will be posted to your Rewards Account as pending at time of booking, and will move to available status thirty (30) days after the travel end date, unless otherwise specified in the promotion-specific terms and conditions. Bonus Expedia Point offers apply to changed bookings as long as the changed booking still meets all requirements and conditions of the offer. Bonus Point offers do not apply to cancelled bookings. Offers are limited to the offer recipient and are not transferable. Bonus Rewards Point offers are not redeemable for cash. Void where prohibited by law.

Points Expiration

Expedia Points will not expire as long as there is a qualifying purchase or redemption activity through Expedia.com on your Rewards Account at least once every 18 months. "Qualifying purchase or redemption activity" means a Rewards-eligible trip or travel item which has been both booked and completed or redemption of a travel reward through your Rewards Account. All Points in your Rewards Account will expire if there is no qualifying purchase or redemption activity for a period of 18 months. To learn more about your Expedia Point expiration status, please sign in to your account at Expedia.com and view your Rewards Summary online within the My Account section. Once expired, Expedia Points will not be reinstated.

Point Redemption

Rewards include airline tickets and hotel coupons valid on bookings at Expedia Special Rate properties. Rewards cannot be redeemed for cash and have no cash value or residual cash value. Rewards cannot be combined with any other certificates, coupons, discounts, upgrades, awards, or promotions. Rewards are offered as promotional items and are void if sold for cash or other consideration, or if altered or copied, and cannot be reissued if destroyed, lost or stolen. Rewards are not valid where prohibited by law.

In order to qualify for a reward, a Member must have a sufficient amount of available Expedia Points in his or her Rewards Account to redeem for the full cost of the reward in points.

Expedia Points are not eligible for redemption until they show as available Points on your Rewards Summary. Pending Expedia Points cannot be used toward reward redemption. All redemptions are final and may not be cancelled.

Flight Redemptions

Flight reward reservations must be made online at www.expedia-rewards.com. All rewards are subject to availability and restrictions of the relevant travel supplier. Expedia, Inc. has the final authority on all decisions regarding reward ticketing, pricing, and availability and the interpretation of these Expedia Rewards Terms and Conditions. The point-cost of Expedia Rewards flight rewards are based on variable amounts. These amounts are based on a combination of factors including itinerary, date and time of travel, and dollar value of travel. The amount of Expedia Points needed to redeem flight rewards can be searched on www.expedia-rewards.com. The following policies and terms apply to flight rewards:

• Blackout dates do not apply toward flight reward travel bookings made on Expedia.com using Expedia Points.
• Taxes, fees, and surcharges for the booking are included in the number of Expedia Points required for redemption and are subject to change without notice.
• Flights may be nonstop, direct, or involve a change of planes. They may also be one-way flights.
• Flights do not have to be exact roundtrips. Flights into and out of different airports are permitted.
• Airline participation may vary from market to market.
• Holds cannot be placed on Expedia flight reward reservations.

For information regarding airline liability limitations, baggage liability, and other regulations of the Warsaw Convention and other regulations, please consult your air carrier.

Only the Rewards Account holder can redeem Expedia Points, but the reward flight may be booked either in the name of the Member or in the name of any other person the Member designates. Once tickets are issued, flight rewards are not transferable and may be used only by the individual named on the ticket.

Redeemed Expedia Points will be deducted from your Rewards Account at the time of booking. No Rewards Point amounts, reward availability, or dates of travel are confirmed until the required number of Expedia Points has been deducted from the Member's Rewards Account and the tickets or travel documents have been issued.

All airline tickets booked in exchange for Expedia Points are nonrefundable, non-endorsable, and nontransferable, and cannot be changed for any reason. Travelers' names cannot be changed after booking. There are no cancellations of any flight reward reservation once it has been booked.

Airline schedules, terms, points of service, and fares are subject to change without notice. Airline schedule changes, flight cancellations, interruptions, and oversold flights are outside of the control of Expedia. These situations must be remedied by the applicable travel supplier and may be subject to Federal or State Regulations. If an airline declares bankruptcy, it is not obligated to carry you or to refund tickets issued before the bankruptcy. Expedia is not allowed to refund tickets on airlines that have declared bankruptcy. Expedia Points redeemed or money given to Expedia immediately becomes the property of the airline and Expedia is required by law to comply with the airline's orders.

Airline tickets will be issued as e-tickets unless paper tickets are required by the airline. For bookings made online at www.expedia-rewards.com, electronic confirmation and documentation will be sent to the e-mail address displayed on the Billing and Delivery page. The Member is responsible for destroyed, lost, and/or stolen rewards, and any fees imposed to replace such travel documents.

Hotel Redemptions

Rewards Account holders can redeem available Expedia Points for Expedia coupons valid at Expedia Special Rate hotels in various increments ("Reward Coupon"). To redeem your available Expedia Points for a Reward Coupon, click here. Upon redeeming Expedia Points for a Reward Coupon in your selected amount, a Reward Coupon code valid for a minimum period of 12 months for one-time use only will be issued to the Member. The issued Reward Coupon will be deposited into the Member's Expedia Account, and can be found on the Coupons page within "My Account." Once the Reward Coupon code is issued, the Reward Coupon may be redeemed by the Member. The expiration date for each Rewards Coupon will be confirmed at the time of issuance. Redeemed Expedia Points will be deducted from your Rewards Account at the time the Reward Coupon code is issued. No Rewards Point amounts or reward availability is confirmed until the required number of Expedia Points has been deducted from the Member's Rewards Account and the Reward Coupon is issued.

Reward Coupons can only be redeemed for bookings at Expedia Special Rate hotels on Expedia.com. After you select your eligible hotel booking, use the "I have a coupon" link on the booking summary page, and apply the Reward Coupon to your booking. A Reward Coupon can only be applied to one (1) hotel room per booking. A Reward Coupon cannot be used for booking multiple rooms on the same itinerary. Reward Coupons have no cash or residual cash value; if the full value of the coupon is not used, the remaining balance will be lost. Reward Coupons may not be combined with or applied to any other certificates, upgrades, awards, or coupons. All taxes, fees, charges, and surcharges applicable to the booking, including, without limitation, extra person, parking, phone, and other charges that are applicable to the reservation are the responsibility of the traveler, and Reward Coupons cannot be applied to such amounts. These charges must be paid at the time the reservation is confirmed or to the hotel directly, and they are the responsibility solely of the traveler. Reward Coupons cannot be applied to the cost of cancellation or change penalties, prepaid reservations, administrative fees, or other miscellaneous charges. Reward Coupon cash value 1/100¢. Void where prohibited by law.

No Expedia Point refunds will be issued for unused or expired Rewards Coupons.

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